MICHAEL E. FRIEDMAN, Chief Operating Officer
mikef@tucans.com
Has over thirty years in the collection/recovery industry. Currently the COO of Friedman & Wexler, LLC, and is the architect of the T.U.C.A.N.S.® System. President and CEO of FM. Industries, Inc.

GERALD S. LEVY, Director of Operations
glevy@friedmanandwexler.com
Has been with the firm for 22 years. Currently the Director of Operations. Bachelors Degree from The University of Chicago plus several years of Law School. For over 20 years was a partner in one of the largest independent collection agencies in Illinois.

MARCY FELDBERG, Director of Human Resources
marcy@friedmanandwexler.com
Has over 40 years in the collection/recovery industry. Currently the Office Manager and Director of Human Resources

MARIETTA C. BAGLIERI, Executive Director
marietta@friedmanandwexler.com
Marietta’s career began with General Electric in 1975. She was with GE for over 13 years, first in Chicago, then based in London working in much of Europe. She has over 30 years experience in contract law, including contract drafting and negotiation, both stateside and overseas. Additionally, she has over 20 years of collection experience, 5 specific to medical collection, including ambulance and hospital debt.

BRANDON KREJCI, National Forwarding Manager
brandonk@friedmanandwexler.com
Has been with the firm for over 19 years. Primary client liaison and national vendor forwarding manager.

ED PACKHEISER, Collection Manager
edp@friedmanandwexler.com
Has been with the firm for 19 years and has over 25 years collection experience.

ERIC SUSNIS, Investigation Department Manager
esusnis@friedmanandwexler.com
Has over 20 years experience in the collection, skip tracing and asset recovery Industry. Done extended surveillance for detective agencies, involving workmen's compensation cases as well as personal injury cases.

ELIOT C. LEVY, Director of Information Technology
eliot@friedmanandwexler.com
Has been with the firm for over 18 years. In addition to being the Director of I.T. at F&W, is also a primary client relations representative.

CAESAR CARRION, Network Administrator
ccarrion@friedmanandwexler.com
Has been with the firm for over 14 years and is also a primary client relations representative.